At Ankur Pharmaceuticals, we are committed to delivering your orders efficiently and reliably. Our shipping policy outlines the details of how we handle the shipment of your products to ensure a seamless and satisfactory shopping experience.
1. Shipping Destinations:
We currently offer shipping to addresses within the United States. We are working on expanding our shipping options to serve more regions in the future.
2. Shipping Times:
- Processing Time: Orders are typically processed within 1-2 business days. During high-demand periods, this may take slightly longer, but we do our best to get your order ready as quickly as possible.
- Shipping Time: Once your order is processed and dispatched, it will be delivered to your address within 3-5 business days. Please note that the shipping time may vary depending on your location.
3. Shipping Methods:
We use trusted carriers to deliver your orders, and the shipping method is selected based on your location and the nature of the products you’ve ordered. You will be provided with a tracking number to monitor the status of your shipment.
4. Shipping Costs:
- Shipping costs are calculated at checkout based on the weight and destination of your order. We offer free shipping on orders over a specified amount. Please refer to our website for the most up-to-date information on free shipping thresholds.
5. Order Tracking:
You will receive an email with a tracking number once your order is shipped. This allows you to monitor the progress of your shipment and estimate the delivery date.
6. Shipping Address:
Please ensure that the shipping address you provide is accurate and complete to prevent any delivery issues. We are not responsible for orders that are lost or delayed due to incorrect or incomplete address information.
7. Multiple Items in an Order:
If you order multiple items, they may be shipped separately to ensure the quickest delivery. You will receive separate tracking numbers for each shipment.
8. Delays and Issues:
While we strive to provide a smooth shipping experience, there may be rare instances of delays due to unforeseen circumstances, such as weather conditions, carrier issues, or other factors. In such cases, we will work to resolve the issue promptly and keep you informed.
9. Contact Us:
If you have any questions or concerns about our shipping policy or need assistance with your order, please don’t hesitate to reach out to our customer support team at customer.support@ankurpharma.com.
At Ankur Pharmaceuticals, we are dedicated to ensuring your orders are delivered in a timely and secure manner. We appreciate your trust in us and are committed to providing you with the best service possible.
Last Updated:05/11/2023
Please note that our shipping policy may be subject to change. We encourage you to review this page periodically to stay informed about any updates.